Software Implementation & Support

Serivces - Support

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Software Implementation

Much More than Installation

EBS’s Implementation Services Team provides superior knowledge when it comes to implementing our products on our customer’s premises. Whether you are starting your first implementation, or upgrading to the latest version of your products, EBS’s Implementation team can help you make the most of your technology investment. Throughout each phase of your software, our implementation team works with your IT department to ensure the software works correctly in your IT infrastructure.

Best Practices Give You an Advantage

EBS’s Implementation Services team has implemented and customised our products hundreds of times at different sites. This experience and knowledge of industry best practices enables us to optimize your Software in the shortest possible time. Equally important, we’re familiar with most of the challenges that may arise when implementing our solutions and already know how to work through them.

Optimized Products Lower Total Cost of Ownership

A key advantage of working with our Implementation Services team: We know our products better than anyone else. That means we are uniquely qualified to get your system up and running faster, and optimize it. As a result, you reap the rewards of increased efficiency sooner, which enables you to dedicate your staff to other activities. These benefits not only reduce your overhead, they lower the total cost of ownership of your new system and raise the return on your investment.

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Support Services

We want to make sure our customers get the most out of using our products by offing you with high levels of support from day one! EBS customers can contact EBS as follows:

Contacting EBS Support Desk

For helpdesk assistance you can contact EBS's International Customer Care team from 8:00 am until 17:00pm CAT from Monday till Friday.

EBS Helpdesk - Contact Information

Call   08600 4 HELP (+27 11 545 7672 International)

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